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INSTRUCTORS & STUDENTS

Find a Wiley Global Education Account Manager
Find the correct Wiley Account Manager to request desk copies and instructor resources.

 

REQUEST AN EVALUATION COPY
Qualifying instructors can order evaluation copies of select Wiley and Jossey-Bass products by contacting their representative.

 

TECHNICAL SUPPORT FOR MULTIMEDIA COLLEGE PRODUCTS
Find help accessing web products for instructors and students. Get product support for CD-ROMs, e-books, and other multimedia products.

 

US BUSINESSES, CORPORATIONS, GOVERNMENT AGENCIES
To request bulk direct order discount pricing, please contact Wiley Customer Service at 877-762-2974.

 

BOOKSELLERS
Please visit Wiley Bookseller Services Website for additional information.

 

WILEY CUSTOMER CARE (USA, the Americas, & the Caribbean)
Customers who wish to order products, make inquiries concerning orders already placed, request title information, price, availability, or general bibliographic data, or establish a new account should contact our Customer Care Department at:

Customer Care Center, Consumer Accounts
10475 Crosspoint Blvd.
Indianapolis, IN 46256
Phone: (877) 762-2974
Fax: (800) 597-3299
Web: http://support.wiley.com

Hours: Weekdays, 8:00 A.M. to 8:00 P.M. Eastern Time

 

CREDIT APPLICATION & PAYMENT INQUIRIES
A completed credit application, is required for all Customers seeking a credit line for purchases in excess of $20,000. Contact your Credit Representative to request open billing or payment information on your account.

For those seeking an extension of credit greater than $25,000, financial statements are also requested. Your completed Credit Application may be returned via email to creditriskdept@wiley.com or via fax to 732-302-2332 Attn: Credit Risk Dept.

Questions regarding the payment of invoices on existing accounts may be directed to 1-800-758-9477 where you will be routed to your credit representative or you may fax your inquiry to 1-732-302-2201.

 

JOURNAL CUSTOMER SERVICES
Please contact Journal Customer Services at Wiley for assistance with your journal account.

 

PERMISSIONS
Follow our detailed guidelines for requesting permission to use material from one of our titles, please visit our Rights & Permissions page.

 

AFFILIATES
A majority of Wiley's publications are available at the following vendors, all of which manage affiliate programs that can turn your site traffic into revenue:

If you have any questions about your existing affiliate account with Wiley, please email us at affiliates@wiley.com

 

DMCA NOTIFICATION
Wiley respects the intellectual property rights of others, and is compliant with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512).

If you believe your copyright-protected work was posted on a Wiley site without authorization, you should submit a DMCA Notice to Wiley's Designated Agent at dmca@wiley.com with the following elements:

  • Your full name, mailing address, telephone number, and email address
  • A description of the copyrighted work that is claimed to be infringed
  • A description of where the allegedly infringing material is located on the Wiley site (i.e. a specific URL link or links)
  • A statement by you that you have a good-faith belief that the alleged infringing use is not authorized by the copyright owner, its agent, or the law
  • A signed (either physical or electronic) statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

Please note that this procedure is exclusively for notifying Wiley that copyrighted material has been posted on a Wiley site without authorization.

 

DATA PROTECTION OFFICERS AND CONTACTS

The Americas:

Ashima Aggarwal
John Wiley & Sons, Inc.
111 River Street, Hoboken, NJ 07030
Email: PrivacyAmericas@wiley.com

Europe, the Middle East and Africa (excluding Germany):

Caroline McPhee
John Wiley & Sons, Limited
The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, UK
Email: PrivacyEMEA@wiley.com

Asia-Pacific:

Helen Mclean
John Wiley & Sons Australia, Ltd
155 Cremorne Street
Richmond, VIC 3121
Australia
Email: PrivacyAU@wiley.com

Germany:

Helmut Krieg
Wiley-VCH Verlag GmbH & Co
Boschstraße 12
D-69469 Weinheim
Email: PrivacyDE@wiley.com